How to Order a Custom Pet Necklace Online in 2025

Gold custom pet necklace with engraved dog portrait and name Rocky on round pendant
iPetprints
How to Order a Custom Pet Necklace Online in 2025
Image Source: pexels

Looking to celebrate your furry friend in a special way? Custom pet necklaces have become a popular choice for pet lovers like you. The global market for pet keepsakes keeps growing, with experts saying it will reach over US$ 446 million in 2025 and continue to climb. You can create a necklace that captures your pet’s spirit and style. The process feels simple, fun, and gives you a lasting reminder of your beloved companion.

Key Takeaways

  • Custom pet necklaces let you keep your pet close and create a meaningful, personal keepsake with many style and material options.

  • Choose a trusted retailer by checking reviews, secure payment methods, and clear return policies to ensure a safe and satisfying purchase.

  • Upload a clear photo of your pet and add personal touches like names or dates to make your necklace unique and special.

  • Follow the online order steps carefully, double-check details, and use previews to avoid mistakes and get exactly what you want.

  • Take good care of your necklace by cleaning it gently and storing it properly to keep it beautiful for years.

Custom Pet Necklaces

Custom Pet Necklaces
Image Source: pexels

Custom pet necklaces let you keep your pet close to your heart every day. You can choose a necklace that matches your style and reminds you of your furry friend. Many people love these necklaces because they are personal and meaningful. You can even create a piece that holds a part of your pet, like ashes or hair, making it a true keepsake.

Styles

You have lots of choices when it comes to styles. Some of the most popular options in 2025 include:

Tip: If you have more than one pet, you can often add extra pendants to your necklace. This way, you can celebrate all your pets together.

Materials

The material you choose makes a big difference in how your necklace looks and lasts. Here are the most common materials:

  • Sterling silver: Classic and elegant, perfect for engraving.

  • Gold (yellow, rose, or white): Adds a touch of luxury and warmth.

  • Stainless steel: Very strong and resists scratches.

  • Platinum: Rare and long-lasting, great for special pieces.

  • Handcrafted glass gemstones: These can hold ashes and come in many colours.

These materials help your custom pet necklaces stay beautiful for years. Many pieces are rhodium plated to stop tarnishing.

Design Options

You can personalise your necklace in many ways. Choose from different shapes, like hearts or circles. Pick the finish you like, such as shiny or matte. Some shops let you work with a craftsman to design something totally unique, even through video calls. You can also select the number of pendants if you want to include more than one pet.

Prices for custom pet necklaces usually range from about £32 to £70, depending on the material and design. This makes them a special gift that fits many budgets.

Choosing a Retailer

Finding Sellers

You have plenty of choices when it comes to buying a custom pet necklace online in the UK. Many people start with well-known platforms like Etsy UK or Amazon.co.uk. These sites offer a wide range of styles and let you see what other buyers think. You can also find dedicated jewellery websites or shops that focus only on custom pet keepsakes.

Here’s a quick look at some popular online platforms and what they offer:

Platform

Custom Pet Necklaces

UK Friendly

Notes

ShineOn

Yes

Yes

Great support, works with Shopify/Etsy

JetPrint

Yes

Yes

User-friendly, good prices

CustomCat

Yes

Yes

High volume, popular in UK

teelaunch

Yes

Yes

Focus on Shopify, ships to UK

Society6

Yes

Yes

Artist platform, global suppliers

Printed Mint

Yes

Yes

Wholesale, drop-ship options

Tip: Dedicated jewellery sites often offer more personal service and unique designs. If you want something truly special, try searching for independent jewellers who specialise in pet keepsakes.

Reviews

Before you buy, always check what other customers say. Reviews and ratings can tell you a lot about the seller’s quality and service. Look for these signs of a good retailer:

  1. Clear photos and detailed descriptions of their work.

  2. Positive feedback about communication and delivery times.

  3. Portfolios or examples of past custom pieces.

  4. Honest reviews about the necklace’s comfort, fit, and durability.

If you see lots of complaints about poor communication or unclear policies, it’s best to look elsewhere. Avoid sellers who use pressure tactics or offer prices that seem too good to be true.

Payment Security

You want your shopping experience to be safe and stress-free. Always check that the website uses secure payment methods. Look for “https” in the web address and trusted payment options like PayPal or major credit cards. Reliable retailers will also provide clear information about returns, warranties, and privacy.

Many shoppers worry about safety, allergies, and the quality of materials. Choose shops that use non-toxic, hypoallergenic metals like sterling silver or stainless steel. Certifications and clear safety standards show that a retailer cares about your pet’s well-being and your peace of mind.

Personalisation

Personalisation

Uploading Photos

Getting the perfect photo is the first step to a necklace you’ll love. You want a clear, high-resolution picture of your pet. Try to use a close-up of your pet’s face with good lighting and as little background as possible. This helps the jeweller capture every detail. Most shops accept many file types, such as jpg, png, gif, tiff, and even bmp. You can upload your photo directly on the product page, email it, or use a special link the shop provides.

  • You can send a photo of a printed picture if you don’t have a digital one.

  • Some shops offer professional cropping or background removal. Just ask in the order comments or by email.

  • Want to include two pets? Email both photos with instructions, and the shop can merge them into one image.

  • You can request a proof or preview of your necklace before it’s made, often free of charge.

Tip: The engraving process usually turns your photo into a black-and-white image. This brings out the details and gives a classic look.

Adding Text

Personal touches make your necklace even more special. You can add your pet’s name, a short message, or even a paw print. Many people choose shapes like hearts, circles, or paw prints for the pendant. Some necklaces let you engrave dates or a loving phrase. In 2025, you’ll also see pendants with hidden compartments or unique 3D designs. These features help tell your pet’s story and make your necklace truly yours.

Size and Finish

You want your necklace to fit your style and feel comfortable every day. Most shops let you pick the pendant size and chain length. You can also choose the finish—shiny, matte, or even with a touch of sparkle from crystals. Many jewellers now offer live previews or 3D mock-ups. These tools let you see your design in real time and make changes before you order. This way, you know exactly what you’re getting and can feel confident in your choice.

  • Live previews help you adjust text, photo, and layout.

  • 3D mock-ups show how your necklace will look from every angle.

  • These features make the process fun and help you create a keepsake you’ll treasure.

Order Process

Ordering your custom pet necklace online feels easy when you know what to expect. Let’s walk through each step so you can enjoy a smooth experience from start to finish.

Website Navigation

You start by choosing your favourite design and clicking on it. Most jewellery websites guide you with clear menus and big buttons. You’ll see options to upload your pet’s photo, pick a pendant shape, and select the material. Some shops even let you preview your necklace in real time. If you get stuck, look for a help chat or FAQ section. These tools answer most questions right away.

When you reach the product page, take your time. Read each option carefully. Shops often show examples and tips next to each choice. This helps you picture the final result. If you want to include more than one pet, look for an “add pendant” button or a special request box.

Order Details

Now it’s time to fill in the details. This part matters most, so double-check everything before you move on. Here’s what you’ll usually need to enter:

  • Upload a clear, high-quality photo of your pet.

  • Type your pet’s name or a short message if you want engraving.

  • Choose the pendant size, chain length, and finish.

  • Enter your delivery address and billing information.

Tip: Many people make small mistakes during this step. Here are the most common ones to watch out for:

  • Entering the wrong size or colour for the necklace.

  • Typing the delivery or billing address incorrectly.

  • Forgetting to check spelling on names or messages.

  • Trying to change the order after payment (most shops do not allow this).

If you spot a mistake after ordering, contact customer support straight away. They might be able to help if your necklace hasn’t gone into production yet.

You’ll also need to pick a payment method. Most custom pet necklace retailers accept a wide range of options. Here’s a quick look at what you might see:

Payment Methods Accepted by Pet Family DIY

American Express

Apple Pay

Google Pay

Mastercard

PayPal

Shop Pay

Union Pay

Visa

Bar chart showing eight payment methods accepted by a custom pet necklace retailer

Before you pay, check the shop’s shipping and return policies. Some retailers offer free shipping or gift wrapping. Others have strict rules about returns, especially for personalised items. Make sure you know what to expect.

Wondering how long it takes to get your necklace? Here’s a handy table to help you plan:

Step

Time Required

Notes

Production

3-4 days (3 days)

Handmade, requires care and time

Order Processing

If the order is placed before 17:00 from Monday to Friday, it will be the next business day; weekends/holidays will also be the next business day

Orders will still be processed on weekends/holidays

Shipping

3-7 business days

Standard shipping within UK

Total Average Time

10-15 business days

From order placement to delivery

Some shops process orders even faster, with processing in 1-3 business days and shipping in 5-9 business days. On average, you can expect your necklace in about 6-14 business days.

Confirmation

Once you’ve checked all your details and paid, you’ll see a confirmation page. Most shops also send an email with your order summary. This email lists your choices, your address, and your payment. Save this email in case you need to ask about your order later.

If the shop offers a preview or mock-up, you might get another email with a picture of your necklace before they start making it. This is your last chance to spot any errors. Check the photo, the spelling, and the options you picked. If anything looks wrong, reply to the email or contact support right away.

Note: Custom pet necklaces are made just for you. Most shops can’t change or cancel your order once production starts. Double-check everything before you confirm!

Ordering online feels simple when you follow these steps. You get to create something special, and you can track your order every step of the way.

Delivery & Care

Tracking

Once you place your order, you probably want to know where your necklace is and when it will arrive. Most online shops give you a tracking number as soon as your necklace ships. You can use this number to follow your parcel’s journey in real time. Some retailers even let you check your order status on their website or send updates by email.

Online jewellery shops use special systems to keep everything organised. These systems track your order history, update stock, and make sure your necklace gets to you on time. You might see features like:

  1. Real-time order tracking with updates at each stage.

  2. Email or SMS notifications when your necklace is dispatched.

  3. Barcode or QR code scanning for extra accuracy.

Here’s a quick look at average shipping times for custom pet necklaces in the UK:

Seller

Fulfilment Time

Shipping Time (UK)

Total Average Shipping Time

Ownprint

2-5 business days

2-4 days

Approximately 4-8 business days

Made By Mums

Dispatch estimate given

2-3 working days (Royal Mail)

Approximately 4-6 business days

📦 Most orders arrive within 4 to 8 business days, but delays can happen during busy periods.

Arrival

When your necklace arrives, open the package carefully. Check that everything matches your order. Look for these things:

  • Is the pendant the right shape and size?

  • Does the engraving or photo look correct?

  • Is the chain the length you chose?

  • Are there any scratches or damage?

If you spot a problem, act quickly. Contact customer service within a couple of days. Take clear photos of any issues and keep your order details handy. Most shops will help you fix mistakes, offer a replacement, or process a refund if needed.

Tip: Keep all packaging and receipts until you are sure you are happy with your necklace.

Aftercare

You want your necklace to stay beautiful for years. Here are some easy care tips:

  • Take off your necklace before using lotions, perfumes, or cleaning products.

  • Clean it gently with warm, soapy water. Avoid harsh silver cleaners.

  • Don’t wear your necklace in pools, hot tubs, or the sea. Chlorine and salt can damage it.

  • Store your necklace in a soft pouch or jewellery box when you’re not wearing it.

A little care goes a long way. Your custom pet necklace will keep its shine and remind you of your furry friend every day.

Ordering custom pet necklaces online feels simple when you follow each step. Before you finish, make sure you:

  1. Check all engraving details for spelling and layout.

  2. Preview the design or mockup for clarity.

  3. Ask a friend to review your choices.

  4. Confirm important details like your pet’s name and contact info.

Many people say these necklaces bring comfort and help keep memories alive. You’ll find high satisfaction rates, with customers praising the quality and emotional value. Enjoy your personalised keepsake—it’s a lasting reminder of your special bond.

FAQ

How do I choose the right photo for my necklace?

Pick a clear, close-up photo of your pet’s face. Good lighting helps show details. Avoid blurry or dark pictures. If you’re unsure, ask the shop for advice.

Can I order a necklace for more than one pet?

Yes, you can! Many shops let you add extra pendants or combine photos. Just upload each pet’s picture and mention your request in the order notes.

What if I make a mistake in my order?

Don’t worry. Contact customer support straight away. Most shops can fix errors if your necklace hasn’t gone into production yet. Double-check your details before you confirm your order.

How do I care for my custom pet necklace?

Take off your necklace before swimming or showering.
Clean it gently with a soft cloth.
Store it in a jewellery box or pouch to keep it safe and shiny.

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